Entraine

Entraine Support

For support and privacy questions about the Entraine iOS app, email wrap-basemen.9y@icloud.com. We aim to respond within a few business days.

Email: wrap-basemen.9y@icloud.com
In the app: Settings → Support / Contact
Privacy Policy: entraine.thistledew.app/privacy

Common questions

Do I need an account?

No. Tap Start with my plant book (continue solo) and everything stays on your iPhone. Sign in with Apple is only for optional company sharing or iCloud backup.

Where is my data?

In the app’s local store on your iPhone. Optional personal iCloud backup writes to your own private iCloud database. See the Privacy Policy.

Scanning a ticket, batch weights, or an air meter

Use Home → Scan ticket or Log QC → Teach / scan ticket on your own delivery or batch slip. Hold the phone steady; it captures automatically when the text is sharp, or tap the shutter. If a scan misses, type the values. QC photos stay on your iPhone.

Subscriptions and restore

Plans are sold only through Apple In-App Purchase and include a 15-day in-app trial. Use Restore Purchases or Manage Subscriptions on the paywall. To cancel, open Settings → your name → Subscriptions on your iPhone.

Updating the app

Install updates over the top. Do not delete the app to update: deleting it erases the local plant book.

Deleting my data

Solo: delete the Entraine app. Company member: Settings → Delete my company account wipes that company’s data from your iPhone. Email wrap-basemen.9y@icloud.com to remove company data from iCloud.

Safety

Entraine gives estimates only. Always confirm air content with a fresh ASTM C231 or C173 test. The project QC plan, spec, and Engineer of Record govern. Stay within the admixture manufacturer’s dose limits.

Data sources and credits